Beeline services “SMS Ban” and “SMS Dialogue”: detailed description

Beeline users often encounter subscriptions, both from the Beeline operator itself and from third-party content providers. How to subscribe to receive information is quite clear - send an SMS to a short number, but how to refuse is sometimes unclear to clients and they have to spend a lot of time searching for information.

Paid subscriptions themselves are provided by content providers with daily debits for their provision, but no more than once a day. Write-offs may occur at different intervals, but regularly. One write-off value cannot exceed 30 rubles (including VAT).

from unwanted subscribers

Beeline does not provide for blacklisting users so that incoming text messages can be blocked. There is a special paid service for this. A person can also get rid of paid subscriptions by sending the word “stop” to the number from which they come.

Clients are interested in how to block SMS on Beeline. To block a text message from an unwanted subscriber, you need to enter the combination: *110*771*phone ID of the blocked user#. To remove him back from the black list, you need to dial the combination *110*772*phone number of the blocked subscriber#. It must be entered in international format.

When adding each new Beeline subscriber to the blacklist database, you need to pay 3 rubles. In addition, for using this service, a subscription fee of 1 ruble is charged daily. Rates may vary in some regions.

  • For your information
  • This service cannot block incoming messages from those individuals who have the anti-caller ID function enabled.

How to check for paid subscriptions

The first signal about the connection of third-party services to the number may be a quickly running out of balance. Remember for what period of time a certain amount was enough before. If now this indicator is much lower, we recommend going to your personal account, then to the “Profile” tab. Here, open the “Subscriptions” section, where you can view all available services. If you do not have a personal account, you can send the following USSD request: *110*09#. The system should send a response with a list of connected subscriptions. If they are absent, there is no need to disable anything.

How to disable subscriptions in Beeline

There are several methods to disable third-party services. It is best to do this through your personal account, but you can do without it. Below are detailed instructions for each option.

Method 1: via SMS message

First, launch the messenger on your phone. Then, in the “Recipient” line, indicate the numbers that the subscription provides. Next, enter the text message: Stop, STOP or STOP. Then click the send button.

Please note that sending a message is often free, but there are exceptions.

After a few minutes, your smartphone will receive a notification that your subscription has been deactivated. If there is more than one connected service, then this procedure will have to be repeated for each number.

Method 2: via mobile application

First of all, install the “My Beeline” program on your phone and go through a simple registration. You will need to provide a mobile number, create a username and password. Then go to the "Services" section. Available subscriptions will be listed here; to disable them, move the slider to the left.

Move the slider to the left

You can find out information about the service by clicking on it. The screen will display who provides the subscription, its cost and connection date.

Subscription Information and Opt-Out

Immediately after blocking your subscription, daily debits will stop.

Method 3: through your personal account

Go to the official Beeline website and log in to your account. Next, open the “Connected Services” tab. Here, scroll through the list until the “Show my subscriptions” item appears. To disable, move the slider to the left opposite the desired service.

Disable slider under services

After this, no funds will be charged.

Method 4: through a call to the operator

Beeline has a single number for working with clients - 0611. After the call, an answering machine will pick up the phone, which will be replaced by a communications employee after a while. Explain the problem to the operator in detail and provide the necessary data.

Method 5: through a personal visit to the post office

This method is not the most convenient, but it also works. The client needs to appear in person at the nearest Beeline branch, first taking his passport with him. The operator will inform you about existing subscriptions and, at your request, will disable them.

Disabling third-party mailings and reporting spam

SMS with advertising from trade organizations can be canceled on the website of these companies. To do this, you need to find the “Unsubscribe from SMS mailing” item. If the search is unsuccessful, you should try calling the hotline of this organization and request that your number be removed from the client database.

Some phone models have a function to block SMS from certain numbers - a black list, only for messages. You need to look for it in the settings.

You can complain about advertising and fraudulent attacks to Beeline. For this purpose, the operator has organized a special service - “Antispam Protection”. To use it, you need:

  1. In the SMS to toll-free number 007, indicate the number from which the newsletters are sent.
  2. Next, copy their text.
  3. Please indicate the date and time of receipt below.

The received application will be processed, which will take several days. Experts will check its source. If this is a Beeline partner, then messages from him will be blocked. If there is a third-party spammer, the company will take all possible measures to block it.

other methods

But what to do if your Beeline number is blocked, and the Internet speed is not enough to access the operator’s website or your personal account is not connected? No problem, there are other options. For example, if there is a conveniently located Beeline office nearby, official or dealer, you can go there, taking your passport with you. With the help of a consultant, we draw up an application and then sign it. In a few days the sim will work.

If your Beeline number is blocked, how to unblock it in other ways:

  • Send the application via email to the address (here, however, you will need an Internet connection). This can be done from a computer or mobile email service. We first write in free form, and then, in the process of communicating with the consultant, we do everything according to his instructions.
  • Call the hotline at 8 800 700 0611 and voice your wishes to the operator. Before calling, make sure you can dictate your passport information. Maybe you should put the document close to you. If the number is registered to another person, then his data will be needed.

Important! The operator has set a period after which unlocking becomes impossible: 6 months. Starting from the 1st day of the 7th month, the service agreement previously concluded with the subscriber is considered terminated for non-use. The number is released and can be transferred (sold) to another person.


Independently, through your personal account or phone application

First, you need to find out whether the Beeline number is blocked or there is no connection for another reason. Once we confirm the information, we’ll get started. If you have the opportunity to access the network through a computer or any mobile device, then the easiest way will be to activate the SIM card through your Personal Account. If you are registered in it, of course. If not, skip this paragraph, since you won’t be able to register with a blocked SIM, which means you won’t be able to create a personal account.

And if you have an account, before you unblock the Beeline phone number yourself, log into your account from your phone or computer. Here we do everything as usual.

Read how to activate a SIM in another article.

Now we need a button with the appropriate name:

  • If you logged in from a computer, it will be on the main screen, to the right of the SIM card number.
  • In the mobile application, you need to go to the menu, and then select “Settings”; the required button is located in this section.

Found it - click. After this, the message “Request No. ХХХХХХХХХХ has been sent successfully” will appear on the screen. Now all you have to do is wait a little while the system connects. There is no need to send any commands.

  • If you wish, you can call 09212 (passport details required).

From another article you will learn how to order a Beeline nano SIM card.

Blocking when not using a SIM card

In addition to voluntarily stopping service, the operator may refuse to provide further cellular services. This may be caused by a lack of funds or the presence of debt on the subscriber’s personal account. If you do not use your mobile device for a long time and do not make payment transactions, the company unilaterally terminates the contract and withdraws the phone number for further sale. This period is approximately 6 months. You can remove the card block, but no later than 3 – 6 months after blocking. Otherwise, the number will be lost forever.

How to unblock a Beeline number


Depending on the reasons for temporary disconnection from the network, there are several ways to unblock a Beeline number:

  1. If the subscriber's number is temporarily not serviced due to a debt, to restore access it is enough to top up your personal account. It is necessary to take into account the permissible period of non-use of the number, after which the number can be blocked without the possibility of recovery.
  2. The process of blocking an inactive number may be irreversible if the permissible period of inactivity is exceeded. You can find out information about the possibility of recovery from the company’s specialists by calling the toll-free support number: 0611 – for Beeline subscribers, 88007000611 – from numbers of other operators.

  3. To unlock a SIM card that was disabled at the request of the client due to its loss or theft, you must call 88007000611 or visit the nearest operator’s salon with an identity document. Another option is to send a written application to the email address The company will replace the lost SIM card, restoring the subscriber number, account balance and connected options.
  4. Possibilities for unblocking a number whose restrictions are set based on the client’s personal wishes include:
      self-activation in the user’s personal account on the operator’s official website by selecting the appropriate option - access to the personal account is impossible without prior registration of the subscriber;
  5. by telephone with the help of a company specialist - by number 09212 or 88007000611 (you will need to provide the subscriber’s passport details);
  6. using the USSD command *213# - for subscribers with a prepaid payment system;
  7. personal application to the company’s office with an identification document of the user or a notarized power of attorney from the owner of the number.

A Beeline subscriber number may be temporarily unavailable if there is no network or the SIM card is damaged as a result of physical impact or moisture. The problem is easily solved if the phone does not catch the network - just change the location or wait for network traffic to be restored. If the SIM card is damaged, it will need to be replaced at the company office.

Getting rid of spam in iMessage

The iMessage program is popular, which allows owners of Apple devices (iPhones, iPads, etc.) to communicate for free. This service independently selects the sending format. If at the time of clicking the “Send” button the subscriber was connected to the global network, then the message is sent through the Apple service, and if not, then the SMS is sent in the usual format.

When you receive spam while connected to the Internet, you can complain about this type of mailing to the manufacturer itself - Apple, so that technical support blocks the number from which the SMS came.

Interesting

  1. Any subscriber can block incoming SMS from unwanted numbers if his device has a built-in filtering function.
  2. Modern gadgets have the ability to download and install applications to block incoming SMS.
  3. Beeline filters spam and gives you the opportunity to refuse advertising after checking your balance.
  4. To unsubscribe, send STOP to the number from which you received the SMS.
  5. With the Beeline mobile operator, you cannot add a specific number to the “Black List” to block incoming messages.
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