In case of emergency, it becomes necessary to call one or another emergency service.
And it is natural that a person who finds himself in force majeure circumstances often gets lost and cannot remember basic things. And in a difficult situation, delay can cause fatal consequences. That is why cellular subscribers, including Iota, need to know by heart the important emergency numbers for their operator. This is necessary in order to make an important call in any condition and circumstances, so to speak, automatically. Previously, each mobile operator had its own system for making calls to ambulance, police, fire and emergency services. Now it is brought under a single format as much as possible. But there are, nevertheless, some exceptions. Emergency calls are always free.
Call an ambulance from “Iota” - 103
If a person feels unwell and requires immediate emergency care, then the person’s life may depend on the speed of the reaction. It is important to remember that you can call an ambulance by dialing 103 . Remembering is easy, typing is quick. Better yet, add this number to the speed dial button.
When making a call, you need, despite the circumstances, to pull yourself together and clearly and clearly explain to the dispatcher what happened, describe the symptoms and severity of the person’s condition. This is necessary so that the call center operator can get his bearings and send the right team to you, since they are different in the Ambulance: children’s, intensive care, cardiology, etc.
Call the police from the number “Yota” - 102
If you need to call the police, then you need to dial 102. You will be connected to the dispatcher, where you will also need to explain the situation as clearly as possible and name the address where the squad is required. The main thing to remember is that a false call is a punishable offense and is not something to joke about.
Remember: teams will respond to any call, even a false one! Therefore, jokes are inappropriate here! This is a time when other people may really need help!
Other operators
You can call an ambulance from your mobile phone when using other operators by using a single service and rescue number, encrypted in the combination “112”. This phone number allows you to contact the dispatch center, which, depending on the situation, can switch the subscriber to any of the emergency services.
No person is immune from being in an emergency situation that may require the help of qualified medical professionals. In order for specialists to arrive at the scene of an incident promptly, it is necessary to know how to correctly dial rescue teams, regardless of the operator providing communication services. Remember that a simple key combination can save the life not only of yourself, but also of your loved ones or just strangers!
An alternative method for Yota subscribers
It may happen that you will not be able to make a call to the numbers listed above due to technical problems in the network. The main thing is not to panic and try to remain calm. There is another way to make an emergency call from Iota:
8 100 99 XX 000 is a dialing scheme, where:
- 8 – must be dialed.
- 100 is your city code ( for example, in Moscow it is 495, in Yekaterinburg 343, in Kirov 8332, etc. ).
- 99 is a special code for an emergency call, it is standard and does not change.
- XX - the required number (03 - ambulance, 02 - police, 01 - fire, 04 - gas).
- 000 is an arbitrary three digits, they can be anything, for simplicity it is better to type three zeros.
An example of calling the police from Moscow: 8 495 99 02 000.
This scheme is more complex than the previous ones. The main thing is to understand its principle, then making a call will not be difficult.
How to call an ambulance
The main number for calling emergency medical services in Moscow is number 103 (call from landline and mobile phones).
In addition, there is number 112 - calls from mobile phones; works when the SIM card is blocked, in the absence of a SIM card, and also in the absence of funds on the phone account. Operators respond in both Russian and English.
We recommend dialing 112 when you need to call several emergency services (Ministry of Emergency Situations, Police, Traffic Police).
If you only have health problems, call 103 - we will help.
Calling the state emergency medical service is free.
Important information for calling for help from mobile phones
If your phone balance does not have enough funds to make an outgoing call, do not be discouraged and feel free to dial short numbers. Calls to these services are free of charge.
If your SIM card is blocked or you are using another operator's connection, you need to make a call to the short number 112. You can reach a single dispatcher from absolutely any mobile phone, even one that does not have a SIM card.
What to tell the dispatcher
There is basic information that the dispatcher will need when receiving a call. As a rule, the connection to the “103” operator occurs within a few seconds, however, when you call “103” during the hours of mass calls, you can hear the answering machine information: “Hello. You called the Unified Dispatch Center for Ambulance and Emergency Medical Care of the city of Moscow, please do not hang up, we will definitely answer you.” If this happens, you must wait for the operator’s response.
After the operator has answered you, provide the following information:
— What's happened
(answer as fully as possible to the questions that the ambulance dispatcher will ask you).
This will help determine which team (ambulance or emergency care) you need at the moment, or whether a doctor’s consultation over the phone is sufficient;
— phone number,
from which you are calling;
— address where the patient is located
(if the patient is on the street, it is necessary to indicate clear landmarks; in cases of a call to an apartment, indicate: the place of the closest entrance to the house, entrance number, floor, intercom code);
— last name, first name, patronymic
(if known);
— date of birth or age of the patient
(if known);
Clear and complete answers to these questions will help the ambulance team quickly reach the sick or injured person.
You should indicate the access routes to your home if they are difficult (road repairs, for example). If the incident did not occur in the apartment, then the exact landmarks and access routes should be indicated! If possible, organize a meeting for the arriving brigade and indicate where and who will meet the brigade.
After the dispatcher checks the address and phone number again (the dispatcher must specify the Moscow district to eliminate errors), then he will inform you which team has been sent to you (ambulance or emergency medical care) or will switch you to the doctor at the advisory console to clarify the situation.
Yota technical support: Yota operator technical support contacts
Yota technical support allows you to get prompt advice at any time of the day or night, and in our article we will give all the contacts of the technical support service of the Yota operator.
Often, problems can arise for a client already in the first stages of interaction with the company. But just as often, this is not the fault of the company itself. These could be external factors, consumer inexperience, and dozens of other things. And here technical support comes into play, which is quite capable of restoring the good name of the brand, and even making a better impression than that which was from simply high-quality services provided. In the case of mobile operators, in particular Yota, this is one of the pressing issues.
- How will they help me?
- How to top up your phone account?
- How to change the tariff?
- Where is the service center located?
- Why was my money withdrawn from my phone?
How quickly will the ambulance arrive?
After receiving a call to Service 103 and instantly processing the request at the Unified City Dispatch Center (USDC), the call is transferred to the ambulance or emergency medical team closest to the patient.
After you call “103”, the dispatcher will decide which team to send. In Moscow today, more than 1 thousand teams are on duty around the clock, ready for urgent departure. At the Station, in addition to line teams, there are specialized teams (pediatric, psychiatric and others).
For an emergency call, the regulated time of arrival of an ambulance does not exceed 20 minutes, while ambulances are dispatched to an emergency call if there are no emergency calls in the service area.
For the arrival of emergency medical teams, the standard is 120 minutes, but it should be noted that this is the maximum waiting time for the team. Today in Moscow, the average arrival time of emergency medical teams is usually 30-40 minutes.
Video instruction: Call me “beggar” from Yota
If you have no opportunity and/or desire to either call or send SMS, you can resort to other options:
- online chat;
- Yota mobile application;
- Email;
- official Yota VKontakte group;
- point of sale.
After you use the call me service from Yota, you will receive a notification in a reply SMS message. Contents: The subscriber to whom you sent the request received a notification from you. Then all you have to do is wait until they call you back. It will not be possible to resend requests indefinitely, as there are restrictions on using the service.
Which brigade will respond to the call?
The responsibility for choosing the team that will be sent to the patient is the medical staff of the operational department, which receives and sorts calls according to the validity, urgency and profile of the teams. The main task of the operational department specialists is to understand where to send the ambulance team first. Thanks to callers' answers to questions, dispatchers also draw conclusions about the need to send a specialized team. As a result, the call may be assigned the status of emergency or urgent. If urgent assistance from the team is not needed, the caller is connected with a senior doctor who gives recommendations for treatment.
To make it easier for the dispatcher to figure out which specialist is needed for your specific call, you need to clearly and correctly report what happened. For example, in the case of a road traffic accident (RTA), it is necessary to indicate the approximate number of victims, whether there are children among the victims or not, etc.
Can I get advice from an ambulance?
If you need to get a doctor’s consultation without visiting your home, or you cannot independently assess whether the situation is urgent and poses a threat to life, call the medical advisory panel of the ambulance and emergency medical service or call 103 and the dispatcher will transfer the call for a doctor.
The service specialist will give you recommendations for further action either himself (if indicated) or will send a specialized ambulance or emergency medical service team to you.
In cases where emergency assistance is required and a person’s life depends on the provision of immediate assistance by others, the call is registered by the dispatcher, and the caller may be transferred to a senior doctor to provide assistance over the phone until the ambulance arrives.
You can urgently call an ambulance, the police, or the Ministry of Emergency Situations (firefighters) from your Yota number very quickly. For this purpose, there is a unified dispatch service number 112. We especially note that if for some reason you cannot communicate with the dispatcher by voice, emergency SMS messages can be sent to all short numbers in this article. If the problem, in addition to operational speed, requires obtaining professional information, then you can call the direct numbers of each service separately.
Additional short emergency numbers Iota
Share the fire department call dial the short number - 101 If you have a gas leak or problems with gas equipment, call the emergency gas service from Iota at number - 104
I, in turn, wish you not to get into unpleasant situations. If you attract everything like a magnet, I recommend adding all the iota numbers to call for help to your mobile contacts or writing it down in a notepad that you always have at hand. I wish you all the best.
The surest way to get help is to call the emergency number “112” from your mobile phone. But what if there was a need to call an ambulance, police, or fire department? What numbers should Yota subscribers dial?
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We had a car accident while we were on vacation. I urgently needed to call an ambulance, but I didn’t enter the emergency services numbers in the phone book. Well, the Internet is connected and if it weren’t for this bookmark, it would probably have died.
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Yota history facts
- Yota was the first to launch mobile Internet using Mobile WiMAX technology in Moscow and St. Petersburg. 150 base stations were installed that operated in the range of 2.5-2.7 GHz
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