Rates
Beeline roaming in Kazakhstan is represented by several tariff plans, among which you can choose the most suitable one, depending on the country that the subscriber plans to visit. For example, if the goal is Russia, then only three tariffs will be available: Easy roaming plus, Super visa S and Super visa M. To stay in touch while abroad, you must connect to one of them.
What tariffs are there?
- Just Beeline roaming. One of the most expensive tariffs. The cost of calls varies between 1-3 dollars per minute, the Internet will cost even more, at a price of about 10 $ per megabyte. In this regard, when using this tariff, it is better to disconnect all connections so as not to find yourself in an unpleasant situation.
- Around the world roaming. The cost of calls also depends on the country of residence and ranges from 49 tenge. It is important to know that the cost is indicated for calls from and to Kazakhstan, respectively.
- Package roaming. Available for a number of countries, and as soon as the subscriber is in the territory of such a country, he will receive notifications about available roaming packages. Depending on the connected package, a subscription fee will be charged once a day, and the subscriber will be provided with packages of minutes, SMS and Internet. The most popular packages S and M differ in package volumes of 25 and 100 minutes, respectively.
The main thing is not to forget to turn off package roaming after returning to Kazakhstan, otherwise a daily subscription fee will be charged.
Description of service
Calls from abroad or, conversely, abroad have always been paid several times more expensive than calls within the network. Favorable roaming conditions for Beeline subscribers outside Kazakhstan will allow you to save money and communicate as much as your free time allows.
During short trips, it is enough to use standard conditions that imply payment upon use of calls, traffic or SMS.
For long trips, it will be more profitable to connect options that will allow you to save a lot, getting the same amount as the regular tariff, and even more.
When traveling abroad, the traffic of Alf Bank, ForteBank and Nova Bank Kassa applications is always unlimited.
How to activate Beeline roaming in Kazakhstan?
The roaming service in Kazakhstan requires a connection and is not activated automatically. How to resolve the connection situation?
- The USSD command *120*600# will help you connect to roaming.
- You can contact the customer support center at 0611.
- Use the services of an online consultant on the operator’s website or in your personal account.
- Contact your telecom operator's office.
Additional services
Additionally, you can connect, “SuperVisa S” and “Easy Roaming+”, which expand the capabilities of standard roaming conditions and allow you to reduce costs.
Activation of the option is available only to subscribers of the prepaid payment system.
Only one of them can be activated at a time: when you try to connect the second one, the first one is disabled automatically.
Supervisa M
The service is available worldwide. Connection removes 5990 tenge from the account one-time. For this money the subscriber receives:
Cost of calls and other services
The cost of calls and messages will depend on the state in which the subscriber is located.
- If the user travels through the CIS countries and Georgia, then incoming and outgoing communications to Kazakhstan and within the host country will cost 29 tenge. SMS and 1 megabyte of Internet will cost the same price. It must be remembered that some countries have high prices for domestic calls; these can be clarified on the operator’s website.
- Europe, Asia and America. Calls in any direction are 49 tenge. SMS and 1 megabyte of Internet 49 tenge.
Tariffs for calls abroad
Need to call distant friends? Happy birthday to relatives from Russia? With Beeline you can call abroad at the following rates:
Germany, China, UAE, Thailand and Türkiye:
Russia, Belarus, Kyrgyzstan, Uzbekistan:
Connect an additional one for 200 ₸ and get calls to 70 countries from 15 tenge/min and without a monthly fee.
The cost of a minute of conversation depends on the destination country. 15 – cost of a minute of conversation for China. Calls to Tajikistan, Kyrgyzstan, Uzbekistan and Russia are paid at 30 per minute. You can call other countries and foreign countries for 50 per minute.
Attention! Tariff plans of the “More” line allow you to make calls to Russia, Ukraine, China and Kyrgyzstan from the package of minutes in the tariff.
How to disable the service yourself?
Situations often arise when, being close to the borders of neighboring states, the user automatically picks up the network of someone else’s operator and goes into roaming. To avoid unpleasant moments associated with this, the service must be disabled in a timely manner.
To disable roaming you need to dial *120*801#. In the future, it is important not to forget to activate the service again when the need arises.
What is the price
It is connected free of charge and charged by the day. The fee for use is 49 tenge per day. After connection, the subscriber is entitled to preferential roaming rates.
Prices while in the CIS countries and the foreign destinations listed above:
The subscriber must have at least the cost of one minute on his account for the connection to take place. In addition to the daily fee for using the service, it is worth calculating expenses so that after the end of the call you do not go into the red.
The service is not valid on board air or sea transport. Roaming on board is calculated at individual rates.
Why do you need to enable roaming?
It would seem, why don’t we use communication services without connecting to roaming tariffs? Why should we switch to these options when we can easily continue to use our mobile as before?
The thing is that roaming packages are provided precisely for the benefit of the user, so that he can choose a set of services based on his own benefit. Otherwise, the company transfers the user to the standard terms of service applicable abroad. This can mean incredibly high prices for services.
Therefore, when going somewhere (not just to another country - you can even use national roaming when moving within Russia), it is better to activate some tariff that suits you best. Once you're done traveling, just search for information on how to turn off roaming. Beeline, for example, publishes a lot of information on this matter on its website.
"Roaming lightly"
Here, for example, is a fairly well-known tariff that allows you to communicate throughout Russia on the terms of your home region. Unfortunately, it is in the Beeline archive. For this reason, you will not know how to disable “Roaming Lightly” - this option is no longer available.
With it, paying a monthly fee of 150 rubles per month, the user could previously make calls to Beeline numbers throughout Russia for 1.95 rubles per minute, and to numbers of other networks for 4.95 rubles per minute. However, according to the terms, the user did not pay for the connection.
Instead, the company's portfolio now includes other tariff plans.
other methods
Of course, for a higher level of service, as well as to create fairly comfortable conditions, telecom operators provide various ways of interacting with the subscriber. The same applies to how to disable Beeline roaming.
You can do this not only through the short request menu and your personal online account. The service can also be managed through an operator-consultant. To communicate with him, just dial the call center number (1188 from a mobile phone) and select “Contact an operator.” Then, during the conversation, you need to explain to the company employee that you would like to refuse the roaming service and ask him to assist you in this. The operator has the ability to view what services are connected to the number and, accordingly, manage them at your request.
An alternative option is not to call, but to write to the Beeline customer support service on the company’s official website. The procedure is similar, only instead of live communication you will have to correspond with a representative. Enter your number, go through the procedure of confirming your mobile account and specify what exactly you would like from a Beeline employee. They can also disable the roaming service at your request.
How to reach the Beeline operator: alternative contacts
The operator promises that the waiting time when calling from a telephone will be minimal. For this purpose, divisions have been created in various regions. But calling a call center and talking with an operator is not the only way subscribers can solve their problems.
Here are a number of alternative ways to contact the operator:
- Leave a request to have the operator's representative call you.
The Beeline operator, whose official website provides this opportunity, recommends going to the “Help” section and finding a block that allows you to call technical support. It will have the option to order a call from an operator. You should indicate the region, briefly describe the problem and name the number that a Beeline employee will call within a few hours.
In the “Help” section, where there is an option to order a call, you can contact technical support staff via chat. Just open the appropriate tab and follow the bot’s instructions.
If the chatbot was unable to solve the problem, the Beeline operator, whose technical support works consistently around the clock, recommends using the feedback function. It is also located in the Help section. Its menu is similar to the call request menu, but it allows you to attach images or documents that will help specialists better understand the problem.
- Use the mobile application.
In which countries is it valid?
The above tariffs apply to the following CIS countries: Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, Ukraine.
For Azerbaijan, Armenia, Belarus, Georgia and Moldova, the cost of outgoing calls within the host country is 69 tenge per minute of conversation.
Far abroad countries are also charged preferentially: Australia, Austria, Albania, Belgium, Bulgaria, Bosnia and Herzegovina, Brazil, Great Britain, Hungary, Vietnam, Germany, Hong Kong, Greece, Denmark, Jersey, Egypt, Israel, Indonesia, Ireland, Iceland, Spain, Italy, Cambodia, Canada, Qatar, Cyprus, China, Kosovo, Latvia, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mexico, Mongolia, Netherlands, New Zealand, Norway, UAE, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, USA, Taiwan, Thailand, Tanzania, Turkey, Philippines, Finland, France, Croatia, Montenegro, Czech Republic, Switzerland, Sweden, Sri Lanka, Estonia, South Africa, South Korea, Japan.
In other countries, a minute of conversation costs 99 tenge.
