Often, many MegaFon customers wonder how they can find out information on their balance, as well as incoming and outgoing calls and SMS on their phone, how to check data and other similar questions. In addition, you should constantly check your mobile balance so that your account does not become negative and you can always make calls and stay in touch. This will also allow you to control and analyze costs for mobile services.
This review includes a detailed description of all methods of detailing an account on the phone, on a computer and with the help of MegaFon employees. It should also be noted that the information described below will be relevant only for residents of the Moscow region. Residents of other regions should check the information with the operator or on the website.
How to order details on Megafon
The cellular company Megafon today offers its customers several types of statements about transactions performed over a certain period. Each of them differs in the period for which the report is provided and in the method of obtaining the information itself. Here are the options for ordering call details on Megafon:
- One-time detail. It can be taken for any period during the last six months, but only 1 request will be free. For subsequent transactions, a certain amount is withdrawn from the account.
- Monthly printout. Contains a breakdown of the actions on the number for the calendar month. The cost of the service is 90 rubles.
- Monthly bill. Free service for providing information about payments, top-ups, tariffs and connected options. Added in your personal account.
- Express detailing. Here you can request reporting on actions taken over the last 7 days.
- Last 5 write-offs. The name alone makes it clear what information the service provides.
Is it possible to view information about recent transactions on a phone number?
For that category of subscribers who regularly monitor their communication expenses, Megafon has developed an option that allows you to monitor the last 5 charges .
One of the advantages of this report is that it is provided completely free of charge.
To order information, dial USSD request on your phone *512#.
Express account report
Sometimes it takes a short period of time to find information, and it’s easy to get confused in a large amount of information. In this case, Megafon has another offer - express detailing in 7 days . The method of receipt is at the subscriber's choice: either in the form of an mms, or a letter by e-mail.
To connect to the service you can use 3 methods
- Use command *113#.
- Sending an SMS to number 5039 with an empty body of the letter to receive information as a message to your phone.
- Sending an SMS to number 5039 indicating the email address to send a report to.
Sources used:
- https://wirelesscover.ru/operator/megafon/detalization
- https://mymeizu-online.ru/megafon/detalizaciya-po-nomeru-telefona.html
- https://sovets.net/8058-detalizaciya-zvonkov-megafon.html
- https://megafonfun.com/stati/detalizacija-zvonkov-megafon/
- https://promegafon.info/uslugi/detalizatsiya-zvonkov
- https://lk-cabinet.com/help/detalizatsiya-scheta-megafon-zvonki-i-sms/
Express detailing Megafon
This reporting option is most often used if information is needed for the last week. The printout includes:
- movement of funds on the balance sheet;
- SMS, as well as calls, incoming and outgoing;
- access to the Internet.
To order such express Megafon details, you need to dial the following command as a regular number - *113#, and then press the call button. As a result, the report will come in the form of MMS. Another option is to send a short message to 5039, indicating your email address. A weekly summary of all communication sessions from the phone will be sent to it. Whichever option you use, the operator will deduct 21 rubles from your account for providing you with information. Each subsequent similar request will also have the same cost.
Features of the monthly account
All operations described below are proposed to clarify mobile account data for up to six months. If you need reliable, complete information over a longer period of time, you should contact Megafon salons with a document proving your identity.
It should be noted that details can only be ordered by subscribers who have entered into a user contract with the Megafon operator indicating personal data. An important condition for obtaining information is to register a SIM card in the name of the person applying for call decryption. In other cases, it will be impossible to find out some data due to its confidentiality.
What is included in detailing
Every 30 days you will receive a full description of the transactions performed in your account, their list is as follows:
- outgoing video and simple calls;
- incoming calls;
- SMS;
- MMS;
- data transmitted via the Internet.
Viewing of all the manipulations performed will be available indicating the exact date, time, number of the interlocutor, as well as the duration of the connection and its cost. The phone number is determined if it is located within the Home region.
Megafon's monthly bill can be obtained via email or regular mail. If you choose the first type of delivery, it is provided free of charge. If you want to receive paper delivery to your postal address, you will need to pay 90 rubles.
One-time detailing Megafon
A more popular type of decryption of services and calls is one-time detail Megafon. If you do not often request such reports, then this option is ideal for you. Why? Due to the fact that the first time it is absolutely free. For subsequent requests you will have to pay the following amounts:
- daily report – 3 rubles;
- statement per week – 21 rubles;
- reporting for the whole month - 90 rubles.
The fee is charged if you make a repeat request on the same day. The next day the service will again be free, but again only 1 time. The statement may only include a report for some period of the last 6 months. If you need information outside this period, you will have to contact the nearest communication center with your passport. You can get a one-time report in the following ways:
- Register online via the Internet in the Service Guide system on the official Megafon website. After logging into your Personal Account, you need to go to the “Replenishment and Expenses” tab, and then “Details”. You need to enter your email, to which the statement will be sent.
- Send a USSD request *105*803# and follow the system prompts that will arrive in the form of messages. To use this method, you must confirm your email in your personal account.
- Dial number 0505 and call. Next, you need to use the instructions from the autoinformer, which will tell you how to get a detailed report on transactions from your phone.
- Send to the nearest customer service center of the cellular company, provide the employees with your passport and ask for help in obtaining details.
Methods of use
Each subtype of service differs not only in the amount of time for which the sample is provided, but also in the method of provision.
How to request a one-time report?
The request is made for any period of time you need within the last 6 months . This can be done in your personal account, but it is worth noting that you can use this service for free only once ; subsequent requests for information will be charged according to the price list.
To obtain information at an earlier date, a visit to a specialist at a Megafon service showroom is required (you must have documents with you).
In order to use the option via the Internet, you must initialize it in the Service Guide on the Megafon website. Your personal account has a tab called “Replenishment and Expenses” , through which you can receive details of incoming and outgoing calls and SMS to the email address entered in the registration form (be sure to check that the email is entered correctly, so that later the question “Why the details are not coming to the mail) does not arise ?).
The service is available without registration , through the phone - you just need to execute the command *105*803# , completing it by pressing the call button. As a result, using the menu that opens, select the period for which you want to receive a printout.
How can I order detailed monthly expenses on Megafon?
The history of all incoming, outgoing calls, SMS or mms messages that you received during the calendar month can be received either electronically by mail or delivered by courier to your home or office.
Along with this, to place an order for this service, you can use the following methods:
- Contact the Megafon call center operator by phone 88005500500 or short code for mobile numbers - 0500 . For identification you will be asked to provide your passport details.
- Make a personal visit to the nearest communication store, where you will also need documents, so do not forget to take your passport with you.
Request details on a monthly basis
Once again, you can get a subscription to this service through your personal account , where you can activate the “Details” button in the tab about charges and write-offs. You can also view statistics in the corresponding section of the Service Guide.
Call details Megafon free without registration
There are also free ways to get Megafon call details for free without registration. One of them is described above - sending a USSD request to *105*803#. By following further prompts, you can get the report you need. The main thing is to use this method only once a day, because for subsequent requests money will be charged. The write-off amounts are indicated above. The second option also applies to one-time detailing. This is a call to number 0505. It also cannot be used more than once a day for free.
If you do not want to register in the Service Guide system, i.e. in your personal account, you can use another method to obtain an account statement. At Megafon it is called “Five last debits from the account.” To do this, dial, as a regular number, a combination of symbols and numbers *512#, then click on the call key. Result - you will receive an SMS about the last 5 charges for any actions, be it traffic, conversation history or a sent message. There is no charge for this service.
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Description of service
The service helps the subscriber view the statistics of debiting funds from the balance of his number. It can display data for a specific period of time or an arbitrary one. Among them, information will be displayed about calls made, SMS messages sent, Internet traffic (outgoing/outgoing).
An example of an invoice printout.
The option is paid, there are free options. The service is compatible with all tariffs of the Megafon operator.
Call details Megafon - personal account
All of the above options for obtaining an account statement can be done using your personal account. If you are an active Internet user, then this method will suit you, and it does not matter whether you use a SIM card in a smartphone, tablet, modem or router. Detailing of Megafon calls through your personal account is carried out as follows:
- Send a request *105*00# from your phone, the password will be sent in the response SMS.
- Go to the website //lk.megafon.ru/.
- In the special fields, enter your number and the resulting combination of numbers, i.e. password.
- Click “login”, then click on the tab on the left “Megafon call details”.
- Select the desired period and format of the document, write your email address.
- Confirm by clicking the “Order” button.
- Next, open your mail, find the letter from the operator, click on it, download the attached file, open and study the report.
Checking traffic via USSD request
A less detailed check can be done using a USSD code
- Enter the code – *558# and press the call button
The necessary data will be sent to your phone in the form of an SMS message.
Another USSD request will help you open the SIM card menu.
- Enter the code – *105# and press the call button
An interactive menu will open - go to “My Account”, then “Balance”. The system will show the remaining Internet traffic.
Details of Megafon calls of someone else's number
If for some reason you need to check the latest actions of another subscriber, then you can do this, but only by knowing his login and password from his personal account or having the phone itself at hand. Next, you need to use one of the above methods. If you have access to your personal account, then you can change the subscriber’s email to yours and connect . No money is charged for it. As a result, every month you will receive details of Megafon calls from someone else's number for free.
Find out how to open an MMS message on your phone.
