Beeline is rapidly losing customers. Why do people leave the operator?

How to connect and disconnect

The option does not require a subscription fee; all subscribers of the mobile operator can use it.

Connecting the “Neighbors” option is available via the USSD command and the website beeline.kz.

1. To activate the “Neighbors” option, you must enter a five-character USSD command: *525#.
2. In order to disable the international service, you must enter the USSD command *525*0#.

Connection will cost the subscriber a one-time charge of 200 tenge.

In the first month after connection, the discount on calls is limited to a limit of 15 minutes per day (or a total of up to 465 minutes per month). From the 16th minute until the end of the day, the cost of a minute of calls increases: from 15 ₸ to 30 ₸, from 35 ₸ to 50 ₸, from 50 ₸ to 80 ₸ and from 90 ₸ to 120 ₸.

How profitable is it to call abroad?

And which Beeline tariff is more profitable to choose? It depends on where you will be at the time of travel. So in Germany or Abkhazia, or maybe you’re just planning to travel from Krasnodar to Tula.

Article on the topic: How to connect from Beeline?

It will be useful to view:

Beeline roaming services are provided in Tunisia, Kazakhstan, and Thailand. Tariffs are read instantly, and after connection, by default all subscribers are charged a standard fee.

For any positive balance, the established threshold is deducted for the number of minutes of conversation or per SMS, for the megabytes used.

Tariffs for neighboring countries

From July 21, 2021, new tariffs apply. The cost has increased due to increased prices for partner services. At the same time, the list of directions for calls abroad has been expanded.

Beeline's "Neighbors" tariffs in Kazakhstan differ depending on the country where the call is made. CIS countries include:

• China — 15 ₸/min.
• Kyrgyzstan - 50 ₸/min.
• Russia, Uzbekistan - 35 ₸/min.
• Tajikistan, Azerbaijan, Armenia, Belarus - 90 ₸/min.
• Georgia, Latvia, Lithuania, Moldova, Turkmenistan, Ukraine, Estonia - 50 ₸/min.

Beeline limits the time of negotiations during the first month after connecting the service. The daily limit is 15 minutes. Based on the 31st day, the total amount of talk time will be 465 minutes.

Starting from the sixteenth minute until the end of the day, the price minimum increases by one and a half to two times. So, for example, to call China instead of the required 15 ₸, the subscriber will spend 30 ₸ per day.

Where the tariff is equal to 30 tenge per day, the user will pay 50 ₸. And the daily call cost of 50 ₸ increases to 75 ₸.

Description of the “Close People 2” tariff

Communicate with your family without restrictions with the “Close People 2” tariff from Beeline.
For subscribers who choose this product, Beeline offers to combine the SIM cards of the entire family in one tariff and account, divide package minutes, SMS and traffic between relatives, watch movies together and communicate in instant messengers.

You can connect up to 2 devices to the tariff, for example, a smart watch, fitness bracelet, household appliances, etc. A common personal account is provided for managing services.

Tariffs for non-CIS countries

The table below shows the cost of 1 minute of a call to foreign countries:

The new day countdown returns the original cost of calls to near and far abroad.

After the first month after connecting to the service, limited minutes cease to apply and the subscriber will be able to call different regions of the planet at the original price.

How can I find out the cost of communication services while traveling?

You can find out the parameters of your current tariff plan and the cost of services in your region of residence by calling the toll-free number 0947, through the My Beeline application or on the official Beeline website:

On the Beeline.ru website, select “Services” and go to the “Travel in Russia” (or follow the link).

On the page that opens, indicate the city you are going to go to and enter your phone number. After that, click the “Calculate cost” . Current prices will be indicated in the table.

If you have any problems or questions, you can contact the Beeline support service for help at 0611 or 8-800-700-0611 - the call is free from anywhere in the Russian Federation.

Optimal choice

You should choose an operator's tariff plan taking into account your individual needs. When a subscriber practically does not need mobile communications, it is better to focus on the Internet, with which you can maintain communication anywhere in the world through instant messengers and social networks.

The operator has provided tariff plans without the Internet, so any client can find conditions that suit them.

As in Russia, the company has developed a range of tariffs suitable for different categories of subscribers. The operator's clients can receive all options at once for one price or pay only for those services that are currently required. Beeline KZ has created special tariffs for smart devices.

Advantages and disadvantages

The operator’s subscribers note many advantages of the tariff:

1. Minutes, Internet traffic and SMS with reasonable use are enough for a month.
2. You can call your “Favorite number” for free and without restrictions.
3. Unlimited communication in instant messengers.
4. Controlling smart appliances using a smartphone.
5. The same tariff for all calls within the Russian Federation after the expiration of package minutes.

The disadvantages include the impossibility of using the tariff in Chukotka and Crimea, as well as problems with Internet traffic.

“More” tariff line

The new line of “More” tariff plans was created specifically for smartphones and provides different packages for communication via Beeline mobile communications, including minutes, SMS and Internet traffic. In addition, all 5 presented options offer unlimited access to certain online services - popular instant messengers and social networks.

Based on this, we can understand that the tariffs are suitable for young people and active smartphone users. The conditions will be beneficial for those who are used to solving all issues using a smartphone.

The operator has established uniform prices for most regions of the country, including Almaty, Petropavlovsk and Astana (Nur-Sultan). Connection conditions may vary.

Below is a detailed description of the services that the user receives for the specified subscription fee. All prices are indicated in tenge.

"More for 3990"

• unlimited access to popular instant messengers and social networks;
• other Internet traffic - 30 GB;
• calls within the network - unlimited;
• calls within the country and to Russia (Beeline), Kyrgyzstan (Beeline), Ukraine (Kyivstar), China (all operators) - 300 minutes;
• calls to other countries - 30 minutes;
• to any mobile numbers in the Republic of Kazakhstan - 300 SMS;
• priority service with minimal queues at the call center.

The cost of the service package is indicated in the title. All subscription fees are paid once every 4 weeks for any tariff line option.

"More for 2990"

For a subscription fee the user receives:

• unlimited for the specified services;
• Internet package - 20 GB;
• calls within the network - unlimited;
• calls to other numbers and to Russia, Kyrgyzstan, China and Ukraine - 200 min;
• SMS within the network - 200 pcs.

"More for 2390"

The service package includes:

• unlimited traffic to social networks and instant messengers;
• Internet capacity - 12 GB;
• unlimited calls within the network;
• calls to other numbers and countries - 120 min.

"More for 1890"

• unlimited access to popular social networks and instant messengers;
• Internet package - 8 GB;
• calls within the network - unlimited;
• minutes for calls on other numbers and countries - 80 min.

"More for 1490"

• Internet traffic - 4 GB;
• free calls within the network;
• 40 minutes to other destinations listed above.

This is a package with the most minimal set of functions. It does not provide unlimited access to social networks and instant messengers. Suitable for those who communicate primarily via mobile communications.

Tariffing after the end of packages

When using packages with minutes, messages and traffic, special rates apply.

Internet

After the traffic package is used up, the mobile operator offers subscribers to use the “Auto-Speed ​​Renewal” service, through which they can get an additional 300 MB. The cost of the package is 50 rubles.

Connecting the option is provided free of charge. To order it, you need to dial *115*23# from your phone.

Calls and SMS

Calls to Beeline numbers after the end of the package of minutes are free. The cost of a call when connecting to subscribers of other Russian operators is 3 rubles/min. Outgoing calls to landline numbers throughout the country are charged in the same way.

The price of SMS after spending the package is 3 rubles.

Bonuses and additional services

When purchasing a SIM card with a connected family tariff, the operator offers subscribers to choose a beautiful number.

After connecting to the tariff plan, users have the opportunity to watch 75 channels for free through the Beeline TV application. The service is applicable to devices equipped with the Android TV or Smart TV function.

The application can also be used by owners of any TV with a connected set-top box. You are allowed to connect 5 devices simultaneously from one account.

Subscription to ViP Play

The operator offers tariff users a subscription to ViP Play with the opportunity to watch foreign and domestic new films.

To obtain it you need:

1. Register in the Beeline TV mobile application.
2. Click on “Video subscriptions”.
3. Activate your subscription as a gift.

After this, access to watching films opens. You can use the option on smartphones, tablets and TVs. It is provided free of charge for the first 2 months. After this you will need to pay 7 rubles. in a day.

Gigi for steps

People who love physical activity can get gigabytes as a gift for walking. For every 10 thousand steps per day, Beeline credits an additional 100 MB. You can get up to 3 GB in a month in this way.

To join the promotion you need:

1. Become a subscriber to this tariff plan.
2. Download the “My Beeline” application to your smartphone and join the “Gigs for Steps” campaign.
3. Launch Google Fit on an Android smartphone, or “Health” on an iPhone.
4. Start walking.

Megabytes are credited automatically. Those who want to use the option should take into account that 10 thousand steps is 1.5 hours of walking.

Gigabytes as a gift.

Option conditions

A person, while at home, can now call other countries and not pay huge sums under standard conditions. The option has its own privileges and limitations. It is combined with tariff schedules, and in some of these products, it is already included in the starter package. Clients of the “First Gigabytes”, “Unlim”, “Family”, “Super Family”, “SuperFamily+”, “ALL!” tariffs can activate this feature. There are restrictions on other operator offers, so subscription is not available. The full breakdown of foreign countries and neighboring countries is presented in the table:

If the desired country is not indicated in this list, then communication services will be provided under standard international tariff conditions. SMS communication within the network in Russia and the CIS costs 2.95 rubles, for “home” users – 2 rubles.

How to connect to

If you use Beeline mobile communications, then it will not be difficult for you to call at favorable rates to those countries where you have friends, relatives, colleagues or business partners. Today, the operator’s service list includes 70 countries.

The amount for calls is written off without a subscription fee, only according to actual minutes. It doesn’t matter what tariff plan you have, if you plan to make frequent calls abroad, then enter the following command:

Despite the fact that the subscription fee is not charged, the client is charged 200 tenge for connection. Today, the following tariffs from Beeline Kazakhstan apply by country:

Countries

Beeline, new tariffs, 3 main features

Beeline can be treated differently, but to its credit, the company knows how to work with tariffs. If usually updating tariffs from operators is often an attempt to hide all the minuses with a couple of pluses, then Beeline’s tariffs are getting better. The operator works in two directions. Firstly, Beeline is still in the process of global modernization of its network, already completing preparations for the launch of 5G. And as part of the Moscow “Supercity” program, the speed of mobile Internet in different areas of the capital has increased by 2-3 times. The network is improving throughout the country. For example, at the end of January the operator reported that it had launched LTE on the Gydan Peninsula. And a year ago, Beeline became the first operator to build a terrestrial communications infrastructure, connecting the Yamal and Gydan Peninsulas with the “mainland”, that is, it established communications where there was none at all.

Secondly, the operator launches more favorable tariffs than competitors can afford. And while this is so, we need to seize the moment and connect. Fortunately, it is now easy and simple to transfer a number from one operator to another. Then the “celebration of life” will end, and it will be like everyone else’s.

Content

New tariffs – “Close People”

The previous line of tariffs was called “Family”. Apparently, this name, according to marketers, too limited the target audience, so now it’s just “Close People”. And these loved ones can be anyone.

However, this is a Beeline feature that should be remembered. Beeline is trying to offer the best option for groups of subscribers. This corresponds to the logic of attracting new clients, so it is optimal to connect with family, relatives, friends, colleagues, and even roommates.

It is also important to emphasize that “Close People” are tariffs created for comfortable work with a variety of devices. In addition to the basic mobile tariff, which includes minutes, SMS and Internet, we are talking about mobile Internet for “smart” gadgets and other devices. The tariffs also include wired and Wi-Fi Internet on a turnkey basis, when the operator will provide a router for free for part of the tariffs. And we must not forget about the opportunity to watch hundreds of Beeline TV channels on any device. And most importantly, you can share all these services with your loved ones!

Let's look at the main advantages of the new tariffs.

Unlimited messengers and large packages of minutes and SMS

Non-chargeable traffic for instant messengers is an advantage of tariffs with a limit on Internet traffic. And we’re not just talking about text messages, but also about voice and video messages. It's especially cool that the list of instant messengers includes Skype, which is still the best option for video calls.

Along the way, Beeline provides interesting statistics: among modern family users, up to 60% of traffic comes from instant messengers.

Full list of messengers: WhatsApp, Viber, Snapchat, Skype, ICQ, KaKaoTalk, Google Hangouts, WeChat.

The good news is that the package of minutes can be spent on any numbers of Russian operators. There is no difference between the cost of local and long-distance calls. And when the large package of minutes ends, calls to Beeline will remain free, and calls to other operators (and it doesn’t matter whether it’s a local call or a call to another city) will cost the same, 3 rubles per minute.

Let me emphasize again. Minutes from the package can be spent on any calls within Russia.

• Can I call landline numbers? Yes!
• Can I call long-distance city numbers? Yes!
• Can I call mobile numbers of all Russian operators? Yes!

This is very cool and super profitable! Other operators need to catch up!

Not everyone pays attention to this point, but SMS can also be spent on subscribers of all operators. But there is a twist. Subscribers of the “Close People” tariff can exchange SMS freely without spending a package of 300 SMS.

Favorite number

Now every subscriber of the “Close People” tariff line, including owners of additional numbers, can choose a “favorite number”. This option has several advantages:

• calls do not consume the package of minutes
• the number of any mobile operator in Russia can be selected
• when choosing a Beeline number as your favorite, calls do not consume the package; up to 1000 minutes are allocated to numbers of other operators
• and most importantly, this service is absolutely free

You can share everything!

There are a few subtleties here, but Beeline is still great.

Firstly, subscribers of the entire line of tariffs can distribute Internet from their phone to any other devices. In accordance with the size of the package, starting from the “Close People 3” tariff, Internet without restrictions).

On the “Close People 3” tariff, where unlimited Internet is already available and you can connect 2 additional numbers, the cost of the service is 200 rubles. By the way, starting from the “Close People 3” tariff and higher, you can share not only the Internet with additional numbers (and yes, it is unlimited both for the owner of the main number and for additional numbers), but also minutes and SMS.

The operator writes: By connecting additional numbers, you will be able to share minutes, SMS, Internet included in your tariff, as well as communicate with additional numbers without restrictions. For unlimited communication within the family, the tariff plan includes the “Unlimited Internet” service and the “Unlimited calls for family” service.

Usually additional options always mean additional costs, but not this time! If you don’t understand, let me explain: for 1,100 rubles, 3 Beeline subscribers receive unlimited Internet and a large package of minutes for communication throughout Russia.

It gets even more interesting! On the “Close People 4” tariff you can connect 3 additional numbers, and on the “Close People 5” tariff you can connect 5 numbers.

Let’s look at the “Close People 4” tariff as an example. So, for 1,500 rubles per month for 4 subscribers, or 375 rubles for each, it turns out:

• unlimited mobile internet
• 2000 minutes, that is, 500 minutes for each
• 300 SMS from all operators, but between subscribers of the “Close People” tariff, SMS do not consume the package
• home internet 300 Mbit/s + they will come, set up and give you a Wi-Fi router
• 166 TV channels + will come, set up and give you a set-top box. Although the Beeline TV application can be installed on almost any smart TV
• They will give you promotional subscriptions (for example, Vip Play with films for 2 months).

Other Features

• Initially, when describing the new tariffs, we wrote that there would be a speed limit of 1 Mbit/s when watching videos. But that's not true. No one slows down, everything flies
• Beeline said it will not ban torrents. In general, blocking torrents is a common practice of operators. But it won't happen here. Grace!
• It is important to remember that on the “Close People” tariffs 4 and 5 there is no fee for connecting additional numbers!
• On tariffs “Close People” 3, 4, 5, the Internet for additional numbers is unlimited!
• A single personal account for managing all connected SIM cards and making payments. Full control over expenses. Everything is transparent and no hidden fees!
• On lower tariffs, the amount of Internet is limited, but thanks to participation in the “Gigi for...” promotions (steps, sleep, brains, detox), you can get up to an additional 7.5 GB of Internet. Read about all promotions in a separate thematic material.

Conclusion

The new “Close People” tariffs turned out to be much more profitable and interesting than the previous “Family” line. If you are a Beeline subscriber, then look at the website or the My Beeline application to choose the option for yourself. The link to the application can be found on the official Beeline page.

If you are a new user, compare the new Beeline tariffs with your current tariffs. And remember that now transferring a number from one operator to another is simple and quick. Beeline promises that it will deliver a SIM card with a temporary number for free, and after 8 days it will already have your old number. Of course, your old number continues to live on your old SIM card for 8 days, and you will not be left without communication.

One of the most pleasant features of the “Close People” tariffs is that mobile communications and Internet, home Internet, television and movies are already included in the subscription fee and do not involve additional hidden fees.

Calls while roaming

To make a call while in a roaming zone, you need to dial the number using the international format, in particular indicating the country code, city code, and telecom operator and press the call button. No additional conditions need to be met.

For example, to communicate with a Beeline subscriber from abroad, you need to dial +7 777 and the phone number. Here +7 is the code of Kazakhstan, and 777 is the code of the mobile operator.