In the new tariff plans of the mobile operator Vodafone, such a service as the Internet is provided on fundamentally different conditions. If for some users it is unlimited, then for others it is allocated free of charge in the form of a package of a certain number of megabytes per day. And when the subscriber uses this volume, another portion is automatically connected, but you will have to pay for it.
How to turn off the Internet on Vodafone if such extra expenses are not included in your plans?
Unsubscribe via “My Content”
This option allows subscribers to manage services. For selective deletion:
- Dial the request on your phone: *152*22#.
- Send number 2 - “My current subscriptions.”
- A list will open on the screen.
If there are no paid services on the SIM card, the message “You have no subscriptions” will appear in response.
To completely disable:
- We dial *152*22# from the phone.
- Enter the number “3”, which corresponds to the “Unsubscribe from everyone” command.
If some connections cannot be deactivated through this service, then you need to use your personal account.
The same actions with subscriptions can be performed on the “My Content” website from MTS.
So is there a newsletter?
A number of social media users and Vodafone subscribers surveyed say they did not receive SMS, but some are luckier. The author and editor of the site, Sergei Parfenty () saw an SMS that the monthly payment would be debited from his account before the Vodafone system tried to activate the service. The message came from another number:
Please note that the charge warning came from a subscriber identified as Vodafone, and the remaining messages “fell” from OPERATOR.
Alexey Taranenko (
Vodafone Caller ID
is a service with which you can set a ban on showing your own phone number when making outgoing calls. This is relevant when you need to temporarily become incognito, especially since payment for using the option occurs daily. You can always pause its action in time, and then resume it again at the appropriate moment.
Who can use it?
In order for traffic not to be taken into account according to the tariff plan, the following conditions must be met:
- The smartphone must run on the iOS or Android operating system - Windows 10 Mobile/Windows Phone, other operating systems are not supported (unlimited services can only be used on them via an Internet browser);
- installed social networking and instant messenger applications must be official - in third-party applications, traffic is taken into account due to technical limitations;
- one of the tariff plans with a monthly subscription fee must be connected (for example, supernet pro or supernet unlimited).
Something went wrong
Several social media users complained that they did not receive an SMS notification that their monthly payment had been debited. When the site contacted the company to understand why the user might not have received the SMS, a representative from the operator said that the device's memory may have been full, and therefore the message did not reach the recipient. Olga, a call center employee, expressed another version - the SMS may not arrive if the user has an active Internet session for a long time, “for example, two hours.”
We talked to subscribers who did not receive notifications.
A screenshot from Dmitry Kiyashko () confirms that on January 31, an amount of 90 UAH was debited from the account, but in a personal conversation he emphasized that he did not receive any warnings about the withdrawal of the monthly payment, only a notification about connection on the day of payment. It's good that there was enough money in the account.
Alexander Ivanyk, the national coach and coordinator of Huawei, also found himself in a similar mess, but he was less fortunate.
He told in that there was no notification about tomorrow's payment, only information that there was not enough money to activate the monthly package. Subsequent trust in the operator (after reading all the tariff conditions on the site) resulted in the fact that for several days he was charged daily services, although he topped up the account with an amount sufficient for a monthly payment, but did it during the day, until “00:00 and a little later” .
As a result, without indicating the details of the accrual of daily and monthly services on the website or the starter package, without writing that by printing the starter package or installing a SIM card, I automatically agree to the hidden conditions (but they stated that there are no hidden tariffs/conditions - the new operator - a new approach to the client), from tariffs for local use the operator makes tariffs as in roaming (270 UAH when connecting services in roaming and 270 UAH = 9 UAH/day * 30 days, taking into account the conditions described above)
– Alexander Ivanyk, from a Facebook post
The company, in response to his request about the non-received notification, assured that the mailing was carried out (the day before the write-off, that is, January 22). When asked why the SMS did not arrive, the operator suggested that the smartphone did not have enough memory, Ivanyk said in an interview with the site.
His wife, whose monthly payment is due a few days later, received a notification at the end of December, but was left without an SMS in January. Two nearby users encountered the same problem - it is doubtful that both “ran out of memory” almost simultaneously or “had a long Internet session,” although a coincidence cannot be ruled out. There may be other reasons why subscribers do not receive notifications, but we were given only such versions.
There is no reason not to believe the operator’s words about the mailing that took place, but the fact remains that users sometimes “get” money because they did not receive a warning via SMS.
Disabling services in the mobile application
The My MTS application for Android and iOS almost completely replaces the traditional personal account in the form of a web version. Log in with your account password and gain access to manage your number from your mobile phone. The list of connected options is presented in the section of the same name - here they are divided into paid, free and available for connection. An SMS notification will notify you of the results of the shutdown.
The downside of the app is that there is no menu for managing mobile subscriptions.
How to use
You can access the App market from any device connected to the Internet:
- from an electronic tablet;
- mobile phone;
- personal computer.
The service is relevant only on the territory of Ukraine, since free mobile traffic from Vodafone using 2g or 3g technology is guaranteed only within the home country.
Owners of mobile devices are encouraged to download Vodafone Market to be able to access their own profile in the gaming application in one click. Another advantage of the downloaded application is that you can play online from anywhere, even without an Internet connection.
During the paid period, the player can use the store’s services around the clock and provide access to his loved ones. You can be sure that the games and applications are entertaining and educational in nature, without a hint of pornography or gambling.
Service cost
The tariff is set for each melody separately, the cost can vary from 0.1 UAH to 12 UAH per month of use.
The service is renewed automatically, the cost will depend on the renewal date. If at the time of renewal you do not have enough funds to extend the service, you will be charged 1 hryvnia per day, regardless of the cost of the full package. Upon replenishment of the account with the required amount for activation for the full period, the “Beep” will be extended automatically.
How to change the music on the dial tone
A subscriber who wants to change the currently installed music to another must go to the user’s personal menu and make the change there. You should be careful here: the cost of the new motive will be charged in full, and the previous beep will be irrevocably canceled. Replaced music, even if it has not yet expired, will not be refunded.
available to all Vodafone customers, regardless of what tariff they use. Different ways to connect the option help you use the service with increased comfort, and a huge list of available melodies will allow you to advantageously emphasize your own individuality.
How to disable all paid services on MTS with one command
Before deleting all connections at once, it is recommended to check their list - among them there may be useful services that should not be disabled. To get a list of connected options, dial the command *152*2# via your phone and press call. A message will appear with information about paid services connected to the number.
To unsubscribe from all paid content with one command, dial the request *152*2*2*3#. A few seconds after the operation is completed, a notification about this will be sent to your phone.
Separate disabling of services is possible through special combinations for each of them:
- “Beep” – *111*29#
- “They called you” – *111*338#
- “Everywhere is like home” – *111*38#
- “In full confidence” – *111*32#
- “All Russia” – *111*895#
- “Internet Assistant” – *111*24#
- “MTS TV” – *111*999*2# or *111*997*2#
- “MTS Music” – *111*9590#
- “GPRS” – *111*17#
- “Favorite number” – *111*43#
- “Black List” – *111*442*2#
- “AntiAON” – *111*47#
- “Call forwarding” – *111*41#
This can also be done through MTS Guide: dial *111# and in the menu that appears, specify the desired options using numbers.
How does payment for Vodafone services work?
Let's imagine that we bought a Vodafone Red L package and connected to a monthly tariff, for example, on January 4. On the third of February the user receives an SMS notification
that tomorrow the system will write off the monthly payment, and therefore it’s worth topping up your account. But the SMS arrived at the wrong moment; the user did not pay the third, but decided to make the payment on the fourth.
On the way to work, I deposited 90 UAH into my account, called my boss to tell another story about being “stuck in a traffic jam,” and then an SMS arrived with a happy message that the daytime service was activated. It’s strange, there’s enough money to pay for a month, but they connected the day! What's the matter? Read the terms and conditions on the website:
The cost of the Vodafone Red tariff is charged monthly from the date of the first call. If the funds in the account are not enough to pay for the cost of monthly packages, daily payments and service packages will be automatically activated.
Unclear. There were exactly 90 UAH on the account. That's how much the monthly payment costs! What happened?
What unnecessary MTS Ukraine services can you disable and save money on your tariff?
Unnecessary for 43 kopecks a day you will receive an SMS message on your mobile phone, which holidays and name days are celebrated on this day. It turns out that you spend almost 13 UAH per month on these daily messages. We will disable the service; to do this, we send an SMS message with the word STOP to the number 9526 , after which the command to disable the service will be executed.
The gaming portal MTS Ukraine is a paid subscription service for pumping out money. The operator offers to download from the portal and install “applications and online games” per day for this service you will spend 1 UAH . And for downloading one game from the “Premium Games” you will have to pay 11 UAH .
Daily SMS greetings - unsubscribing is very simple, just send a message to number 7028 with the word Stop , which will allow you to save 3 UAH per day !
Useful, but not necessary for everyone, it helps you for 65 kopecks per day when making a call within the network (it does not work when calling other operators and landline numbers).
If the subscriber has a “Super Caller ID” tariff plan, the service also does not work. To disable the service, the operator needs to send an SMS to number 3012 or call *132# .
The idea is that the more you spend on operator services, the more bonuses you receive on your bonus account (Vodafone Bonus). Accumulated points (bonuses) can be exchanged for gifts, promotional codes and certificates from partners participating in this program.
Let's figure it out
We call the operator, where the support service will tell you an important detail about the tariff - the monthly payment is withdrawn only at the very beginning of the day. We are talking about “00:00 and a little later”, four consultants could not indicate a more precise time when Vodafone will try to withdraw the payment:
It depends on how the system works
Ulyana, Vodafone call center
But payment for daily use occurs at the time of any transaction: sent an SMS, made a call, went online. There is no way to deposit the amount during the day and immediately activate the monthly package; the system will only work at “00:00 and a little later”! In any case, that’s what Alexander, another call center employee, assured.
Mathematics: if the user did not provide a sufficient amount in the account before 00:00 on the day of payment, but deposited 90 UAH, for example, at 10:00 on the same day, then 9 UAH will be debited from him. for daily use, and the next night the monthly package is not activated, since the balance is already 81 UAH.
If the subscriber has not taken care of the money in the account before the day when the monthly payment is debited, then he has two options:
- turn off the device for the whole day and ride the minibus like a fool without looking at your smartphone or turn off the Internet, do not call or write to anyone
- top up your account for a month + a day (99 UAH in our example) to immediately use the connection and like cats
The most unpleasant thing in this story is that the site does not contain detailed information about the specifics of debiting for the month and day, and the call center employees themselves mention this “00:00 and a little later” only after a direct question about how the payment for the month occurs , if the subscriber has delayed payment.
An unprepared person will deposit 90 UAH into the account, receive an SMS about connecting to daily traffic, but will not attach any significance to the text (“SMS from the operator, this is about the payment that I just made, you don’t have to read it” - familiar?) until a few days later he will not run out of money in his account due to the more expensive daily package.
The operator will notify the user about the daily payment once, after which money will be debited every day without additional information
– Vodafone call center staff
Of course, there were immediately people who fell for it. But the problems of the first Vodafone subscribers did not end there - some of them do not receive the very same SMS that notifies about tomorrow's debit.
Connection conditions
Every subscriber of a mobile operator can connect to a Vodafone store. There are two ways to activate a resource:
- Send an SMS message blank or with any text to number 2024 and receive confirmation of connection.
- Go to the online store, which is located online at https://app.vodafone.ua: get acquainted with the products that Vodafone offers: games, antiviruses, organizers, books, utilities;
- read the terms of service;
- By clicking Yes, try playing the best games without ads in test mode - three days free.
As part of using the Vodafone Market service, you are provided with access to a special catalog of games designed for children aged 3 to 12 years:
- with a unique children's interface;
- weekly updates;
- without advertising and viruses;
- with the ability to change the player’s status by increasing the level and accruing bonuses.
The first connection to Vodafone Market provides free use of the service for three days. Don’t worry, you won’t forget about the expiration of the promotional offer, since the 2024 number will notify you not only about this, but also about:
- cost of the service;
- method for disabling the service.
In the future, every seven days 9 hryvnia will be debited from the account as payment. This will provide access to download entertainment content for a week.
Payment in daily mode is also allowed: the fee for 1 day of access to games in the App market is 1.5 hryvnia.
How to connect and disconnect?
Thanks to the My Vodafone service, you can independently either disable services on your phone or connect them. This can also be done by calling the Vodafone operator and filling out a corresponding request with a call center employee.
In your personal account you can see a list of all available services, as well as find out all the connected options and offers at the moment. It also indicates their cost upon connection and the monthly subscription fee.
It is also worth knowing that for each specific option, there is a set of USSD codes and numbers for management. Using these combinations, you can connect, disconnect, view the status and perform other available operations.
Catalog of available motifs
The section where all the melodies available for installation on a beep are presented is regularly updated, so here you can always find something new, for example, the latest musical hits, both foreign and domestic. This is why advanced and modern Vodafone subscribers love it so much.
Important! Ringtones are divided into genres and categories for easy navigation, so you can find a suitable ringtone here very quickly and without the slightest effort. Before making your final choice, it’s better to listen to the song - this will help you find out what the new buzzer will sound like.
The “My Melodies” tab includes music of all genres, and you can set not only the full song to the beep, but also some excerpt of it. If you're tired of the music, just replace it with a funny quote or a famous phrase from a popular movie. Ringtones can easily be given to friends, and especially original subscribers can create their own sound.
Benefits of the option
Subscribers who connect this add-on to the tariff receive the opportunity to limitless communication on social networks and instant messengers.
Unlimited mobile Internet is available in the following applications: It is worth noting that the subscription does not apply to voice and video calls through these applications. Also, the connection will be limited if these applications display advertising, update them, follow external links, or watch embedded videos from other services.
Apart from Online PASS for limitless communication, Vodafone provides two other similar options: Insta PASS and Video PASS. As part of them, the subscriber receives unlimited access to the social network for sharing photos Instagram and video hosting YouTube, respectively. The options are not mutually exclusive: they are independent and can be enabled either selectively or all together.
Request to block the Internet on Vodafone
There are situations when the Internet needs to be blocked, but not turned off completely. For example, if children use the phone or when they are going to travel abroad.
In such cases, knowledge of the following short commands will help:
- To request blocking of the mobile Internet, WAP, MMS, Online TV, dial the combination *109*81# on the mobile keyboard. You can deactivate this command via USSD request *109*82#;
- to disable mobile Internet in roaming, send the command *109*102#. To cancel the blocking dial *109*103#.
Each of these commands runs within 24 hours. Successful completion is notified via SMS.
